Frequently Asked Questions
This Agreement was last modified on 18th february 2019
About Membership FAQ
How can I become a member?
For immediate membership and to begin shopping click on “REGISTER” on the navigation bar above and complete the membership form. There is no membership fee
Why Should I Become a Member?
As a Ayzek Tekxtile.com member you can enjoy many benefits
AyzekTexile.com is a website prepared for companies selling wholesale products. As a member of our site you can create quick offers.
You can create, modify, and easily duplicate a new proposal.
You can easily follow the status of your orders, production stage and how many are produced.
You can be informed about our campaigns or promotions.
When you log in to your account, you’ll only see campaigns tailored to you.
Can I shop without becoming a member?
In order to get a price quote from Ayzektextile.com, we need data such as country of delivery. Therefore, you must be a member to get a quote.
How do I update my membership information?
Enter our website with your user name and password, click on “MY ACCOUNT/MY PROFILE” and update your details.
How can I take advantage of my membership?
Enter Ayzektextile.com with your user name and password to see the exclusive membership benefits:
Be the first to hear about new products
Benefit from our most advantageous campaigns
Get tailor-made special discounts
What if I forget my password?
Click on the “LOGIN/FORGOTTEN MY PASSWORD?” link and then enter the email address you used for your membership. We’ll send you an email with a link to reset your password. You should click that link and reset your password. For your security, this link will be valid for only 30 minutes. If you don’t reset your password within 30 minutes, you should click the “FORGOTTEN MY PASSWORD?” link again.
I no longer use the email address I used when becoming a member. What should I do?
Enter as a member and change your e-mail address from the “MY ACCOUNT/MY PROFILE” section.
Are my privates datas protected?
When you register and shop in ayzektextile.com, your private datas are recorded, stored, reorganized, kept and shared with competent authorities in required processes within the scope of the Law No. 6698 on the Protection of Personal Data. They may be transfered and processed to legally authorized third parties within the legal scope of the Law on the Protection of Personal Data. Moreover, you can reach detailed explanation about processing of private datas in Membership Contract and Privacy Principles.
About Order FAQ
What Shipping Methods Are Available?
With INCOTERMS 2020, some delivery methods have changed. therefore, the following delivery methods are used to avoid surprise pricing.
Air Plain : CPT (Carriage Paid To)
Air Plain : CIP (Carriage and Insurance Paid To)
On Shipboard : FOB (Free On Board)
On Shipboard : CIF (Cost, Insurance and Freight)
Road Transport : ArasKargo, YurtiçiKargo, MNG Kargo, Sürat Kargo
How Long Will it Take To Get My Package?
The shipping methods available to you are determined on your shipping address. Please note that shipping costs are calculated based on delivery location.
How Do I Track My Order?
Tracking numbers are assigned to packages when they ship. Once they’ve shipped, you’ll receive an email which includes a tracking link, along with your order information. From the tracking page, you’ll be able to see your estimated delivery date and have the ability to sign up for shipping and delivery notifications.
How Do I Place an Order?
Ayzek textile has prepared a page where you can enter the details of the product.
How Should I to Contact if I Have Any Queries?
In case of any problem, please send an e-mail to [email protected]
You can contact Whatsapp for customs clearance, payment, order tracking etc.
Send an emergency fax to +90 (850) 807 20 44 for changes in products in production.
Do I Need an Account to Place an Order?
Yes, and you will also benefit from it; if you register with us you will be able to enjoy the following benefits through your Textile account:
Request product returns or exchanges from your account. Be kept up to date when new stock comes in. Save your shipping address for faster shopping. Manage your account details, order history and email preferences and see order status.